FREQUENTLY ASKED QUESTIONS
Q: HOW DO I PLACE AN ORDER?
A: Orders can be placed conveniently via our website. Here’s a step-by-step quick manual on how you can do so:
- Browse 1030am.my and select your items with the desired quantity and denomination
- Select ‘add to cart’ to confirm your product information
- Continue shopping, or ‘proceed to checkout’ to make payment
- To checkout, enter your email address
- Provide your delivery and contact information
- Choose your payment method and place your order
- Receive an order confirmation via email
Q: HOW DO I CREATE AN ACCOUNT?
A: Simply follow the steps below, and venture into a whole new shopping experience with us!
- Click on Login
- Select Register
- Fill in your particulars and click “Submit”
Sweeten the deal and receive a RM15 voucher for your first purchase at 1030AM when you sign up!
Q: HOW CAN I BE NOTIFIED OF THE LATEST DISCOUNTS AND PROMOTIONS?
A: With daily bargains, don’t miss a single deal and keep yourself up to date with our latest promotions through these platforms:
- The best and fastest way to receive the latest updates from us is to subscribe to our newsletter!
- You may also stay tuned to our promotions via our Social Media updates on our Facebook page and Twitter.
- We may also push promotion notifications to your mobile phone via our app (available for download on Android and iOS).
Q: CAN I STILL CHANGE MY ADDRESS, OR CANCEL MY ORDER, AFTER THE ORDER IS CONFIRMED?
A: If you want to make any changes or updates to your order after placing them, feel free to contact our Customer Experience Team at +60 03 2242 4855 (Monday to Sunday, 10am – 7pm) and we will try to modify your order accordingly.
PAYMENT & PRICING INFORMATION
Q: WHAT CURRENCY ARE THE PRICES DISPLAYED IN?
A: All prices are stated in Malaysia Ringgit.
Q: DO YOU ACCEPT INTERNATIONAL CREDIT CARDS?
Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT?
A: We offer a number of payment methods to ensure an effortless shopping experience for you:
- Cash on Delivery (COD): Allows you full freedom to pay with cash when the courier delivers the parcel to you.
- Credit Cards: We accept Visa, MasterCard, and American Express.
- Debit Cards: We accept Debit Card payment.
- Paypal: The go-to payment platform for online shopping.
- eNETS: Please note that eNETS is only available in Singapore.