WHAT IS YOUR RETURN POLICY? If you are not 100% satisfied with your purchase, we will gladly issue a refund or process an exchange. Items must be in original condition, unworn, unwashed, undamaged and unused with all original tags attached. Returns must be done at our return center, 7-3 The Vertical Tower B Bangsar South City No. 8 Jalan Kerinchi, 59200 Kuala Lumpur WHAT IS YOUR REFUND POLICY? Once we receive your return package, your refund will be processed within 5 business days. Reimbursement will be done via one of the following methods depending on your payment method: Store Credit (COD), Bank transfer, Paypal refund or Credit/Debit Card reimbursement your account.